What is an Integrated Management System?

An Integrated Management System is a management system that has been built to comply with one or more International Standards or sets of requirements (i.e. ISO, Regulatory, Customer, Industry etc.).

PAS99:2012 defines an Integrated Management System as a "management system that integrates multiple aspects of an organization's systems and processes to one complete framework, enabling an organization to meet the requirements of more than one management system standard."

Regardless of how you define it, an Integrated Management System typically will address requirements for Quality Management, Occupational Health & Safety Management and/or Environmental Management through one system that is centrally designed and managed.

Traditionally, organizations have created each of their management systems independently and have managed and administrated them through separate disciplines. This included each discipline's own team of Internal Auditors. With increasing regularity, organizations are recognizing the benefits in integrating their management systems including their resources such as Internal Auditors.

The ISO Edge's Integrated Management System Internal Auditor training focuses on teaching auditors how to audit either an existing integrated management system or to take an integrated approach to auditing multiple management systems within their organization, utilizing a process and risk based approach.

Who Should Attend this Training?

1. New Internal Auditors

2. Existing Internal Auditors

3. Management Representatives

4. Anybody looking to learn about Intergrated Management Systems

What’s Covered?

Module 1

The Integrated Management System

Module 2

Quality Management Basics

Module 3

Environmental Management Basics

Module 4

Occupational Health & Safety Management Basics

Module 5

Common Terminology

Module 6

Process Defined

Module 7

Auditing Basics

Module 8

Audit Planning

Module 9

Audit Preparation

Module 10

Audit Performance – The Basics

Module 11

Audit Performance – Audit Evidence

Module 12

Audit Performance - Interviewing

Module 13

Audit Review – Audit Findings

Module 14

Audit Review – Audit Reports


This one day session provides a full overview of a disciplined problem solving methodology utilizing the popular “8D” approach but with a twist. We have added our Discipline 5 - Making the Decision.

Participants will gain an understanding of a proven problem solving process along with exposure to tools and skills for establishing root cause and decision-making.

When held in-house, session can include a review of company or customer designated formats for problem solving and root cause analysis such as 8D, Drill Deep and Wide, 3L5W, etc.

Who Should Attend this Training?

1. Management and Leadership Personnel

2. Quality Management Personnel

3. Operational Personnel from all disciplines (e.g. Sales, Engineering, Project Management, Quality, Production, Purchasing etc.)

Topics Include:

  • Background of Structured Problem Solving: When to use a disciplined approach
  • Discipline 1 – Establish a Team: The impetus for using a cross-functional team
  • Discipline 2 – Describe the Problem: Don't become successful at solving the wrong problem
  • Discipline 3 – Implementing Containment Action: Not the permanent solution
  • Discipline 4 – Finding Root Cause
  • Introduction to the 7 Tools of Quality
  • Discipline 5 – Making the Decision: The organizational aspects of solving the root cause
  • Discipline 6 – Implementing Corrective Action: Managing the changes
  • Discipline 7 – Validate Corrective Action: How to ensure solving one problem doesn't cause another
  • Discipline 8 – Prevent Recurrence: Taking the lessons learned to Quality Planning and subsequent programs/processes
  • Discipline 9 – Congratulate the Team

    This half day workshop based session provides participants with an introduction to the concept of “Risk Based Thinking” (RBT) within the context of ISO Standards.

    Participants will gain an understanding of what is meant by Risk Based Thinking plus practical methods of applying it within their organizational context.

    This workshop is intended for all industries. The Instructor will provide examples that could be applied in any industry as well as referencing industry specific tools and techniques to illustrate concepts.

    Who Should Attend this Training?

    1. Management and Leadership Personnel

    2. Management Systems Personnel

    3. Internal Auditors

    Topics Include:

  • Risk defined
  • Risk Based Thinking
  • Identifying Risk
  • Assessing Risk
  • Taking Action
  • The Value of Risk Based Thinking

  • "I would just like to thank you once again for an awesome training format and thank you personally for the pride and joy you take in your job to ensure nothing is overlooked and the standards are reviewed in the manner that they should be. This was the best training course I have had the privilege to participate in and look forward (hopefully) for some continued training through you."
    Robyn Arnold, Dynaplas Ltd.
    Contact Us
    2-344 Sheppard Avenue East,
    Toronto, ON - M2N 3B4
    T. (416) 223-1508 | F. (416) 733-3776