News from The ISO Edge Ltd.

Automotive Update

January 2011

Dear Lisa,

Happy New Year from the ISO Edge! 2010 was quite a tumultuous year in the automotive industry, beginning sluggish and quickly ramping up through the second half of the year. 2010 also yielded one of the biggest years ever for automobile recalls. Perhaps it's not surprising that all of this upheaval has taken its toll on quality. Now, more than ever, we have to keep our eye on quality, and preserve everything we've achieved over the past ten years.

Our experts have had a busy year, assisting many clients with responding to the rapid increases in volumes and the attendant quality, productivity and delivery challenges that this brings. In addition to meeting delivery targets, many Tier I suppliers have found themselves on third-party containment. We have been very busy supporting our clients with containment-exit strategies and employee training.

Sincerely,

Lisa Velanoff
The ISO Edge Ltd.

IN THIS ISSUE

UPCOMING COURSE OFFERING

CHRYSLER DEADLINES FOR CQI-14, CQI-15 & CQI-17

GM AND FORD ADOPTION OF CQI-14, CQI-15 & CQI-17

UPCOMING COURSE OFFERING

FMEA 4th Ed. Cover Mark your calendars! The ISO Edge is offering its first public course of 2010 in March in Mississauga. We are leading off the year with "Advanced FMEA - Half the Time with Twice the Results". Due to feedback from our clients, we have put together an exciting new offering intended to breathe new life into a tired approach. Content includes updates from the Fourth Edition and new ideas for maximizing the efficiency of the process by zeroing in on the most critical failure modes first. Experienced quality engineers will especially benefit from this new course.

Price: $750.00
Dates: March 24 & 25, 2011
Early Bird Pricing (Register by February 15, 2011): $650.00

Course Registration

CHRYSLER DEADLINES FOR CQI-14, CQI-15 & CQI-17

Chrysler has made significant changes to its customer specific requirements in June 2010. Primary among them are the mandatory use of the following three AIAG Guideline Documents. All three of these were published in March 2010 and compliance is expected by January 3, 2011.

CQI-14 Consumer-Centric Warranty Management (Second Edition). Chrysler requires that its suppliers use CQI-14 as the means to integrate warranty into their Quality Management System. The process can be established at either the site level or the corporate level.

CQI-15 Special Process: Welding System Assessment, and CQI-17 Special Process: Soldering System Assessment. Chrysler requires that its suppliers use CQI-15 and CQI-17 as the basis for assessing the effectiveness of these two special processes. Organizations shall conduct audits according to these two documents and take appropriate corrective and improvement actions.

Chrysler also requires that Tier I suppliers flow the CQI-15 and CQI-17 requirements down to their Tier II community. If your organization is Tier II to Chrysler, you need to understand the impacts to your organization.

If your organization has been required to adopt any of the above standards, and you haven't already done so, contact The ISO Edge for our expert approach to performing the audits and correcting the gaps.

GM & FORD ADOPTION OF CQI-14, CQI-15, CQI-17

According to the latest Customer Specific Requirements for GM (October 2010) and Ford (August 2009), There are no requirements to implement CQI-14, CQI-15 nor CQI-17.

Now that the New Year is here, it is the perfect time to review and establish training and development budgets for the coming year. Please visit our website and then contact The ISO Edge to discuss how we can support your strategic goals and objectives for 2011.

Sincerely,

Lisa Velanoff
The ISO Edge Ltd.